FREQUENTLY ASKED QUESTIONS

Who is here and why ?

We welcome all walks of life from professionals, digital nomads to people passing through taking time out of their career. Most of our clients come to reset, drop their shoulders and want to learn how to live with a balanced lifestyle. In general everyone here has the same goals who want to change their mindset & body ; its a very supportive place, all ages and working together. All classes are scaled so never be afraid of being out of your depth.

Can I come at any time in the year?

Yes, we are open all year round. February to June being the hotter months, November having more rain and cooler. The only day we close is Christmas Day throughout the year. 

Where are you located?

On Koh Samui, in the local village of Lamai Beach, South Thailand. 

How do I get to Koh Samui?

Koh Samui has an international airport, so you could be coming from a variety of places depending on your departure origin. Most people arrive via a connecting flight from Bangkok. Also by train, road and ferry to reach the island.

How's the weather and what do I need to bring with me?

A great all round temperature of 28-30 with the rain season generally in November and the hot season April. Light clothes, solid trainers and lots of training vests and shorts.

Do I need a visa to come to Thailand?

Generally all countries have a 30 day arrival and 30 day extension done at the local immigration office. For longer stays it may be worth getting a 3 month tourist visa. 

Do you provide accommodation?

Yes, our resort accommodation is included. Its a great place, quiet. modern with very high speed internet and only 2 minutes walk to the main gym.

Is food included?

Yes, for the VIP weight loss & Over 50's package its all inclusive for 7 days a week.

We focus on healthy and clean meals, which should prepare you for your work outs.

What are the payment terms?

  • To secure your spot a deposit of 25% is great.
  • The remaining amount can be paid on arrival during your first consultation.
  • The deposits are to be paid per bank transfer or WISE.
  • We recommend using TransferWise for bank transfers, instant and better rates.

What is the refund policy?

UPDATED JANUARY 17th 2025.

We will always do our best to refund any deposits or cancellations. We do have to have the below policy when fully booked in high season for rooms.

Cancellations made more than 7 days prior to the scheduled arrival date will incur no charge, and dates can be rescheduled or deposit refundable.
Cancellations made within 7 days of the arrival date will result in the loss of the deposit only (or we can reschedule your dates free of charge).

Check-in is at 2:00pm and check out 12:00pm the same applies we will always try to accommodate early check-ins & late check outs when not fully booked.

In the event of an emergency that requires early departure, credits can be applied for food & training, but not for rooms. Any credits granted must be used within 12 months of departure.

All sessions, massages, meals and PT sessions missed or cancelled are non-refundable and are not valid after checking out of the retreat.